Terms of Service
Last updated: September 2026
1. Agreement
These terms apply when you use the Assurio website, Assurio Hub or Assurio Stock Hero. By creating an account or using the products you accept them. If you are agreeing on behalf of a company, you confirm you are authorised to do so.
2. Accounts
You are responsible for keeping account credentials secure and for the activity of the users you invite. Tell us promptly if you believe an account has been compromised. Accounts must be registered with accurate details.
3. Acceptable use
- Do not use the products unlawfully or to store unlawful content.
- Do not attempt to access other customers' data or probe our systems without written permission.
- Do not resell or sublicense access without an agreement with us.
- Do not upload malware or interfere with the availability of the service for others.
4. Subscriptions and payment
Paid plans are billed in advance for the period shown at checkout and renew automatically until cancelled. Cancelling stops the next renewal; access continues to the end of the paid period. Prices may change with at least 30 days' notice before a renewal. Except where required by law, fees already paid are non-refundable.
5. Your data
You own the content you put into Assurio. You grant us the limited rights needed to host and process it so we can provide the service. We handle it as described in our Privacy Policy and Security & Compliance pages. You can export your data while your subscription is active.
6. Availability and support
We aim to keep the products available and to give reasonable notice of planned maintenance, but the service is provided without a formal uptime guarantee unless a separate written agreement says otherwise. Support is provided by email.
7. Intellectual property
Assurio and its software, branding and documentation remain our property. These terms grant you a non-exclusive, non-transferable right to use the products during your subscription.
8. Suspension and termination
You may cancel at any time from your account or by contacting us. We may suspend or terminate access if these terms are breached, fees go unpaid, or use puts the service or other customers at risk. We will give notice where reasonably possible.
9. Liability
To the extent permitted by law, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability is limited to the fees you paid in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.
10. Changes and contact
We may update these terms; material changes will be notified by email or in the product before they take effect. Questions go to hello@assurio.app.